SHIPPING POLICY

Thank you for visiting and shopping at lyonnesundari.com! Following are the terms and conditions that constitute our Shipping Policy.

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DOMESTIC DELIVERY POLICY

Delivery processing time:

All orders are processed within 1-2 business days. Orders are not delivered on Sunday’s or holidays.

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Standard delivery cost: 

Please find the attached PDF file for more info

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Orders of €50.00 or more are delivered free of charge. This only applies to Malta & Gozo orders.

 

Local Estimated Delivery Time: 

1-3 business days.

 

Accepted Payment Methods:

Paypal

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INTERNATIONAL SHIPPING POLICY

Standard delivery cost:

Please find the attached PDF file for International Rates

 

Shipment method:
Malta Post. Delivery delays can occasionally occur. 

Customs, Duties and Taxes:
Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. Lyonne Carabott is not responsible for these charges if they are applied and are your responsibility as the customer.

 

Shipment confirmation & Order tracking:

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

 

Accepted Payment Methods for International Orders:

Paypal 

 

Damages:

Lyonne Carabott is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim. 

 

 

RETURNS POLICY

If you are not entirely satisfied with your purchase, we're here to help.

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Returns:

You have 15 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase. If you have any questions on how to return your item to us, please contact us, meet.lyonne@gmail.clom.

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment.

 

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

 

DISCLAIMER

The information contained in this website is for general information purposes only. The information is provided by Lyonne Carabott and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

 

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

 

Through this website you are able to link to other websites which are not under the control of Lyonne Carabott. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

 

Every effort is made to keep the website up and running smoothly. However, Lyonne Carabott takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.